Roger L. Duncan, Jr. Monday, July 18th, 2011 7:22 pm | by admin

Manager Bonded Carpet P.O. Box 710130 San Diego, CA 92171-0130 RE: Appreciation of Professionalism Manager: As you are aware, I’ve done business with your for more the 10 years. Over that period I’ve appreciated the jobs that you have done for us---from flooding to simple carpet cleaning. The expertise and professionalism displayed by Howard Grotjahn and his Assistant, Antoine Kirksey, on the job covered by invoice 0419721 was superb. Their effort was noteworthy enough for me to take the time to bring that information to attention of management. All too often, clients are quick to complain about areas of dissatisfaction. Please extend my personal thanks and expression of appreciation to them. Hopefully, that’s the team ill get when I call for your service in the future. Thanks Much Sincerely, Roger L. Duncan, Jr. Cc: Antoine Kirksey